Returns Policy

Our philosophy is simple: we want you to be happy with the products you receive from www.shaza-ind.com. If you are not happy with what you receive, we are proud to accept a return on any product in resalable condition (with tags and free of odors) for a full thirty days from the day we ship your package – with no restocking fee!

How to Return

Please have the following ready when you contact customer support

Order number
Item(s) you wish to return
Reason for return (choose from the following list):
Damaged – the shipping box or packaging shows visible signs of damage, likely incurred during transit, and as a result, the products within have sustained damage
Defective – the box or packaging appears fine, but the product within is not working as intended or is damaged
Received incorrect item
Do not want

Conditions that apply :

Products should be unused (Yes)
Purchase credits only (Full Refund)
Original packaging required (NO)
Related timeframe (30 Days)
Return shipping costs (Depends on Case)

Refund

Typically, returns are processed within two business days of receipt. Depending on your bank or credit card issuer, you should see the refund within a few days after processing. If you haven’t received your refund in ten business days after we received your return, please contact us for additional assistance.